car should I choose?
Think carefully about how much time you may spend in the
vehicle and how much space you need - for people and luggage.
Then make your choice based on comfort and not just a price.
Finding yourself cramped into a vehicle that is smaller
than you need could really spoil your vacation. All our
cars have radio and CD player.
there any restrictions on where I can drive?
You should only drive your rental car on public, paved roads
and highways. Damage caused by driving on unpaved or gravel
roads is not covered under the Damage Waiver, there is no
restriction on where you may go with your car in South Africa,
cross border not permitted.
I drop off the car at a different location?
Yes we do have a one-way program around South Africa; please
ask your local branch.
if I don't receive my email confirmation?
You can request another copy of your email within 48 hours.
Please check your email address carefully, and correct it
about Child Seats?
You should book your child seat(s) in advance, and there
is usually a per day charge for hire of the baby car seat.
We cannot pre-reserve infant seats or booster seats, but
you can check availability at time of pick-up.
about Navigator system GPS?
You should book your GPS (s) in advance, and there is usually
a per day charge for hire of the navigator.
What about cell phone?
You should book your phone in advance, and there is usually
a per day charge for hire the cell phone.
kind of Driver's License do I need?
All drivers must present a full Driver's License issued
by your country of residence. A Provisional, Graduated or
Learner license is not acceptable. The license, held for
a minimum of two years, must be valid at the time of rental
and remain valid throughout the rental period.
If your driver's license is not in English, you should bring
with you an International Driving Permit (IDP). An IDP is
written in 13 languages and serves as an officially recognized
translation of your local driver's license. Your IDP must
always be accompanied by your valid local driver's license.
Do you offer long-term
rentals... over 30 days?
Yes. We welcome long term rentals. Wozani car rental will
require renter to return the car to office at the end of
each twenty eight day period to close off the current rental
contract and sign a new one. This is also an opportunity
to ensure the vehicle is running smoothly and not scheduled
for maintenance or service.
if I need to change or cancel my rental plans?
No Show... failing to pick-up the reserved vehicle is considered
as a Cancellation within three days of pick-up date. Your
Pre-payment After three days you will be fully charged R500
do I know where to collect my car?
While do your reservation, click on pick-up point. At the
end of your booking, view and print your "Confirmation".
We include specific instructions on where to report to pick-up
your car. This message also includes additional contact
information and telephone numbers for the branch location.
See on contact page.
I rent a car without a credit card?
Yes. The method of payment is by embossed credit card (embossed
means that the digits on the credit card are raised). We
also accept debit cards or cash. Regrettably we do not accept
cheques and bank transfers.
do I need to pick-up my car?
When you arrive at the rental agency, you will need to identify
yourself by name to match up with your reservation, and
meet the rental agency's minimum criteria for age 25 (major
credit card - Amex, Diners, MasterCard or Visa - in your
name or you can pay by cash).Debit cards are accepted as
a method of payment at the time of rental.
there a deposit taken on my credit card?
Yes of course there is key deposit fee minimum of R1500.
if I don’t like the vehicle I’ve chosen?
Talk to the branch manager, they will try to get you into
a car you like. There will be a charge if you choose to
upgrade to a larger vehicle.
if I don’t pick-up the car at all?
There will be the charge ask your local branch.
happens in the event of a breakdown, hijack or accident?
In the event of mechanical difficulty, hijack or accident,
contact the closes branch immediately - see the rental agreement
for contact information - and they will advise you what
to do. You should notify the local police about all accidents
involving injury or property damage, and obtain a signed
police report. You should also obtain full details of any
third parties involved.
if I keep the car longer than I booked?
If the client wishes to extend his rental period, reservations
must be informed to circumvent the client driving an uninsured
vehicle as well as to avoid the vehicle being reported stolen
if I keep the car less time than I booked?
Wozani car rental will charge you the full Balance Due to
branches. There’s no reduction or refund for shorter
about the traffic fines?
The renter is liable for payment of all traffic fines. We
charge a R195 traffic fine handling fee.
Auto-Billing is the process of automatically deducting the
rental amount when you hire a car and refunding any monies
owed to you after you return the vehicle.
I rent a car without a credit card?
Only Car Rental Company that accepts cash and debit cards
or credit card with car rentals.
there a minimum age to rent a car from Wozani car rental?
The minimum age to hire a vehicle from us is 25 years. Special
arrangements can be made should a young driver wish to rent
a vehicle or be nominated as an additional drive, however,
they must have been in possession of a drivers licence for
a minimum of 2 years.
there anything more I need to know about waivers and car
Please refer to our terms and conditions also peruse the
back of our rental agreement for more on waivers, exceptions
excesses, and what constitutes breach of contract.
is an accident administration fee for?
This covers any administration costs we incur in the event
of one of our clients having an accident. A R800 administration
fee is charged additionally to the excess.
the excess cover damage to tyres, windscreens and under-carriage
No the excess does not cover repairs to tyres, windscreens
and under-carriage, and the costs for these repairs will
be for the Renter. Should these components be damaged as
a result of an accident, they are covered by the excess.
is a car rental day?
Rentals are charged in 24 hour periods, return of the vehicle
later than the time on the booking will result in an extra
day being charged. A grace period of one hour is allowed
for late returns.
is the minimum rental?
is the contract fee and how much?
A contract fee of R25 is excluded from our rates and covers
administration costs incurred for each rental.
there any hidden costs when I rent from Wozani Car Rental?
None at all. What you see is what you pay. Wozani Car Rentals
strives to provide our customers with competitive rates
and the best service available anywhere. At Wozani Car rentals
we do not believe that customers should expect less because
they pay less. Our rates are always competitive, but we
never forget that we are in the service business.